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Restorative servicescapes in health care : examining the influence of hotel-like attributes on patient well-being
Mody, Makarand Amrish; Suess, Courtney; Dogru, Tarik - In: The Cornell hospitality quarterly 61 (2020) 1, pp. 19-39
Persistent link: https://www.econbiz.de/10012158108
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The influence of hospitable design and service on patient responses
Suess, Courtney; Mody, Makarand Amrish - In: The service industries journal 38 (2018) 1/2, pp. 127-147
Persistent link: https://www.econbiz.de/10011848050
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Hospitality as the bridge : advancing transformative service research towards human flourishing
Mody, Makarand Amrish - In: The service industries journal 43 (2023) 7/8, pp. 423-453
Persistent link: https://www.econbiz.de/10014321599
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Exploring guest response towards service failure in home-sharing : service presence and consumption motivation
Lu, Lu; Mody, Makarand Amrish; Andajigarmaroudi, Saeed - In: International journal of hospitality management 87 (2020), pp. 1-11
Persistent link: https://www.econbiz.de/10012241810
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Assigning credit and blame : how delivery services affect restaurant EWOM
Line, Nathaniel D.; Hanks, Lydia; Dogru, Tarik; Lu, Lu - In: International journal of hospitality management 117 (2024), pp. 1-10
Persistent link: https://www.econbiz.de/10014457824
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Hospitality healthscapes : a conjoint analysis approach to understanding patient responses to hotel-like hospital rooms
Suess, Courtney; Mody, Makarand - In: International journal of hospitality management 61 (2017), pp. 59-72
Persistent link: https://www.econbiz.de/10011646093