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User intention of sharing video clips on Web 2.0 social network websites

Li, Eldon Yu-zen; Chang, Shu-hsun - In: Organizations and social networking : utilizing social …, (pp. 153-173). 2013

Persistent link: https://www.econbiz.de/10009768693

Service innovation activities in e-government initiatives : the Taiwan experience

Cheng, Li-hung; Wen, Chao-Tung; Li, Eldon Yu-zen; Lin, Ta-yi - In: International journal of services technology and management 17 (2012) 1, pp. 54-71

Persistent link: https://www.econbiz.de/10009657656

A multilevel approach to examine employees’ loyal use of ERP systems in organizations

Yen, HsiuJu Rebecca; Hu, Paul Jen-Hwa; Hsu, Sheila Hsuan-Yu - In: Journal of management information systems : JMIS 32 (2015) 4, pp. 144-178

Persistent link: https://www.econbiz.de/10011491420

Dysfunctional customer behavior in cross-border e-commerce : a justice-affect-behavior model

Lin, Arthur J.; Li, Eldon Yu-zen; Lee, Shih-Yang - In: Journal of electronic commerce research : JECR 19 (2018) 1, pp. 36-54

Persistent link: https://www.econbiz.de/10011865634

A mixed-methods approach to identifying and exploring the causes of the electronic service gap between hospital website developers and users

Hung, Wei-Hsi; Tseng, Chih-Lang; Chang, Fang-Kai; Wu, … - In: Technology analysis & strategic management 35 (2023) 10, pp. 1296-1309

Persistent link: https://www.econbiz.de/10014338552

Effects of utilitarian and hedonic emotion on the use of online banking services

Hung, Wei-Hsi; Tseng, Chih-Lang; Chang, Fang-Kai; Ho, … - In: Journal of global information management 29 (2021) 6, pp. 1-20

Persistent link: https://www.econbiz.de/10012614488

Quality management initiatives in the banking industry: A meta analysis of Hong Kong and the UK

Li, Eldon Y.; Zhao, Xiande; Lee, Tien‐sheng - In: International Journal of Quality & Reliability Management 18 (2001) 6, pp. 570-584

The banking industry in Hong Kong plays a significant role in the international financial arena. Because of increasingly competitive pressure from domestic and overseas banks, Hong Kong banks must improve service quality and care about customer demand. They must tightly control cost and improve...

Persistent link: https://www.econbiz.de/10014801412