Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Academic Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Service quality"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
The arrival of technological c...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Service quality
Business network
15
Unternehmensnetzwerk
15
Lieferantenmanagement
14
Supplier relationship management
14
Business-to-business marketing
10
B-to-B-Marketing
9
Relationship marketing
9
Servitization
8
Beziehungsmarketing
7
Bundling strategy
7
Leistungsbündel
7
Consumer behaviour
6
Großbritannien
6
United Kingdom
6
Innovation
5
Knowledge transfer
5
Konsumentenverhalten
5
Learning
5
Learning organization
5
Lernende Organisation
5
Resources
5
Social network
5
Soziales Netzwerk
5
Technological change
5
Betriebliche Wertschöpfung
4
Capabilities
4
Customer satisfaction
4
Dienstleistungsqualität
4
Dynamic capabilities
4
Kundenzufriedenheit
4
Resource-based view
4
Ressourcenorientierter Ansatz
4
Technischer Fortschritt
4
Theorie
4
Theory
4
Value creation
4
Wissenstransfer
4
Absorptive capacity
3
Business model
3
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
4
Type of publication (narrower categories)
All
Article in journal
4
Aufsatz in Zeitschrift
4
Language
All
English
4
Author
All
Pressey, Andrew D.
2
Zolkiewski, Judy
2
Gilchrist, Alan J. P.
1
Harris, Lloyd C.
1
Lenney, Peter
1
Vanharanta, Markus
1
Zhu, Xia
1
more ...
less ...
Published in...
All
European journal of marketing : EJM
1
Journal of marketing management : MM
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
The journal of services marketing
1
Source
All
ECONIS (ZBW)
4
Showing
1
-
4
of
4
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Value, power, and health care services in the UK : a business-to-business services network perspective
Zolkiewski, Judy
- In:
Journal of marketing management : MM
27
(
2011
)
3/4
,
pp. 424-448
Persistent link: https://www.econbiz.de/10008990551
Saved in:
2
The reflexive turn in key account management : beyond formal and post-bureaucratic prescriptions
Vanharanta, Markus
;
Gilchrist, Alan J. P.
;
Pressey, …
- In:
European journal of marketing : EJM
48
(
2014
)
11/12
,
pp. 2071-2104
Persistent link: https://www.econbiz.de/10010461805
Saved in:
3
When we practice to deceive : service worker manipulation and (mis)behavior on cruise ships
Pressey, Andrew D.
;
Harris, Lloyd C.
- In:
Journal of travel research : a quarterly publication of …
63
(
2024
)
2
,
pp. 447-465
Persistent link: https://www.econbiz.de/10014582248
Saved in:
4
Exploring service failure in a business-to-business context
Zhu, Xia
;
Zolkiewski, Judy
- In:
The journal of services marketing
29
(
2015
)
5
,
pp. 367-379
Persistent link: https://www.econbiz.de/10011387791
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
