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Services
Beziehungsmarketing
6
Customer satisfaction
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Dienstleistungsqualität
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Kundenzufriedenheit
6
Relationship marketing
6
Service quality
6
Consumer behaviour
5
Health care
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Konsumentenverhalten
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Transformative service research
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Customer integration
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Service ecosystems
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Service-Dominant Logic
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Service-dominant logic
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Sustainable development
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Career development
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Krankenhaus
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Lebensqualität
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Patienten
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Patients
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Quality of life
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USA
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United States
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transformative service research
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Gallan, Andrew S.
4
Helkkula, Anu
2
Ali, Faizan
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Black, Hulda G.
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Danaher, Tracey S.
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Kabadayi, Sertan
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Wu, Luorong
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AMS review : official publication of the Academy of Marketing Science
1
Journal of business research : JBR
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Journal of service research : JSR
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The service industries journal
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ECONIS (ZBW)
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Transformative service networks : cocreated value as well-being
Black, Hulda G.
;
Gallan, Andrew S.
- In:
The service industries journal
35
(
2015
)
15/16
,
pp. 826-845
Persistent link: https://www.econbiz.de/10011416847
Saved in:
2
Service research in health care : positively impacting lives
Danaher, Tracey S.
;
Gallan, Andrew S.
- In:
Journal of service research : JSR
19
(
2016
)
4
,
pp. 433-437
Persistent link: https://www.econbiz.de/10011606985
Saved in:
3
Transformative hospitality services : a conceptualization and development of organizational dimensions
Gallan, Andrew S.
;
Kabadayi, Sertan
;
Ali, Faizan
; …
- In:
Journal of business research : JBR
134
(
2021
),
pp. 171-183
Persistent link: https://www.econbiz.de/10012643724
Saved in:
4
Cocreating transformative value propositions with customers experiencing vulnerability during humanitarian crises
Gallan, Andrew S.
;
Helkkula, Anu
- In:
AMS review : official publication of the Academy of …
12
(
2022
)
1/2
,
pp. 85-101
Persistent link: https://www.econbiz.de/10013401686
Saved in:
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