Ashton, Mark; Tuomi, Aarni; Backman, Peter - In: Journal of Hospitality and Tourism Insights 6 (2022) 5, pp. 1730-1754
Purpose The rapid growth in volume and value of on-demand restaurant food delivery, accelerated by the COVID-19 pandemic, is causing a paradigm shift in the food service sector. However, there is a lack of hospitality management research into this emerging phenomenon. To address this gap, this...
