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A social exchange theory framework for understanding the job characterists-job outcomes relationship : the mediating role of psychological contract fulfillment

Birtch, Thomas A.; Chiang, Flora F. T.; Esch, Emmy van - In: The international journal of human resource management 27 (2016) 11/12, pp. 1217-1236

Persistent link: https://www.econbiz.de/10011484459

Why and when perceived organizational exploitation inhibits frontline hotel employees' service performance : a social exchange approach

Fan, Yurong; Huang, Qixing; Wu, Long-Zeng; Ye, Yijiao; … - In: International journal of contemporary hospitality management 36 (2024) 12, pp. 4092-4110

Persistent link: https://www.econbiz.de/10015145388

Hostile attribution bias and negative reciprocity beliefs exacerbate incivility's effects on interpersonal deviance

Wu, Long-zeng; Zhang, Haina; Chiu, Randy K.; Kwan, Ho Kwong - In: Journal of business ethics : JOBE 120 (2014) 2, pp. 189-199

Persistent link: https://www.econbiz.de/10010355782

The impact of exploitative leadership on frontline hospitality employees' service performance : a social exchange perspective

Wu, Long-Zeng; Sun, Zhuanzhuan; Ye, Yijiao; Kwan, Ho Kwong - In: International journal of hospitality management 96 (2021), pp. 1-10

Persistent link: https://www.econbiz.de/10012585698

Idiosyncratic Deals and Employee Outcomes : The Mediating Roles of Social Exchange and Self-Enhancement and the Moderating Role of Individualism

Liu, Jun; Lee, Cynthia; Hui, Chun; Kwan, Ho Kwong; Wu, … - 2014

The majority of studies on idiosyncratic employment arrangements (“i-deals”) are based on social exchange theory. The authors suggest that self-enhancement theory, in addition to social exchange, can be used to explain the effects of i-deals. Using a multisource sample including 230...

Persistent link: https://www.econbiz.de/10014146656