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The role of organizational justice and social interaction in mitigating the negative effects of high-performance member retailers on strategic integration
Park, Jin Yong; Kim, Changju - In: Journal of retailing and consumer services 72 (2023), pp. 1-9
Persistent link: https://www.econbiz.de/10014252004
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How does salespeople's personal interaction affect customers' word-of-mouth in retailing?
Ma, Jiaqi; Kim, Changju - In: Journal of Asia Business Studies 16 (2023) 6, pp. 833-849
Persistent link: https://www.econbiz.de/10014335196
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Actions are more than just words : relationships between word-of-mouth, personal interaction, and product attachment
Kim, Woo Bin; Kim, Changju; Go, I.; Fukuda, Reo; Imai, … - In: Journal of retailing and consumer services 81 (2024), pp. 1-13
Persistent link: https://www.econbiz.de/10015117898