Actions are more than just words : relationships between word-of-mouth, personal interaction, and product attachment
Year of publication: |
2024
|
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Authors: | Kim, Woo Bin ; Kim, Changju ; Go, I. ; Fukuda, Reo ; Imai, Marina |
Published in: |
Journal of retailing and consumer services. - Amsterdam : Elsevier Science, ISSN 0969-6989, ZDB-ID 2020784-0. - Vol. 81.2024, Art.-No. 103994, p. 1-13
|
Subject: | Actual purchases behavior | Frontline employees' personal interaction | Global product attachment | Shopping mall | Word-of-mouth (WOM) | Virales Marketing | Viral marketing | Konsumentenverhalten | Consumer behaviour | Soziale Beziehungen | Social relations | Persönlichkeitspsychologie | Personality psychology | Beziehungsmarketing | Relationship marketing | Einkaufszentrum | Shopping center |
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