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Stochastic process
Warteschlangentheorie
31
Queueing theory
29
queues
12
Stochastischer Prozess
11
many-server queues
10
Theorie
9
Theory
9
service systems
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call centers
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nonstationary queues
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Wartezeit
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approximations
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heavy traffic
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multiserver queues
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simulation
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Callcenter
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Probability theory
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Queues
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Wahrscheinlichkeitsrechnung
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deterministic fluid models
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heavy-traffic limits
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infinite-server queues
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queueing networks
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time-varying arrival rates
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Estimation
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Schätzung
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Terminplanung
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Time scheduling
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birth-and-death processes
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capacity planning
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contact centers
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customer abandonment
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delay announcements
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delay estimation
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Whitt, Ward
11
Kim, Song-Hee
3
Cha, Won Chul
2
Fendick, Kerry
1
Liu, Yunan
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Ma, Ni
1
Pang, Guodong
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Perry, Ohad
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INFORMS journal on computing : JOC
3
Operations research letters
3
Manufacturing & service operations management : M & SOM
1
Mathematics of operations research
1
Operations research
1
Operations research letters : a journal of INFORMS devoted to the rapid publication of concise contributions in operations research
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Queueing systems : theory and applications ; affiliated publication of the Institute for Operations Research and the Management Sciences
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ECONIS (ZBW)
11
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A Poisson limit for the departure process from a queue with many busy servers
Whitt, Ward
- In:
Operations research letters
44
(
2016
)
5
,
pp. 602-606
Persistent link: https://www.econbiz.de/10011596493
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2
On the many-server fluid limit for a service system with routing based on delayed information
Whitt, Ward
- In:
Operations research letters
49
(
2021
)
3
,
pp. 316-319
Persistent link: https://www.econbiz.de/10012591616
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3
A fluid limit for an overloaded X model via a stochastic averaging principle
Perry, Ohad
;
Whitt, Ward
- In:
Mathematics of operations research
38
(
2013
)
2
,
pp. 294-349
Persistent link: https://www.econbiz.de/10009751523
Saved in:
4
Are call center and hospital arrivals well modeled by nonhomogeneous poisson processes?
Kim, Song-Hee
;
Whitt, Ward
- In:
Manufacturing & service operations management : M & SOM
16
(
2014
)
3
,
pp. 464-480
Persistent link: https://www.econbiz.de/10010402111
Saved in:
5
Algorithms for time-varying networks of many-server fluid queues
Liu, Yunan
;
Whitt, Ward
- In:
INFORMS journal on computing : JOC
26
(
2014
)
1
,
pp. 59-73
Persistent link: https://www.econbiz.de/10010344161
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6
Heavy-traffic limits for many-server queues with service interruptions
Pang, Guodong
;
Whitt, Ward
- In:
Queueing systems : theory and applications ; affiliated …
61
(
2009
)
2/3
,
pp. 167-202
Persistent link: https://www.econbiz.de/10003837726
Saved in:
7
Poisson and non-Poisson properties in appointment-generated arrival processes : the case of an endocrinology clinic
Kim, Song-Hee
;
Vel, Ponni
;
Whitt, Ward
;
Cha, Won Chul
- In:
Operations research letters
43
(
2015
)
3
,
pp. 247-253
Persistent link: https://www.econbiz.de/10011309563
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8
A rare-event simulation algorithm for periodic single-server queues
Ma, Ni
;
Whitt, Ward
- In:
INFORMS journal on computing : JOC
30
(
2018
)
1
,
pp. 71-89
Persistent link: https://www.econbiz.de/10011848141
Saved in:
9
A data-driven model of an appointment-generated arrival process at an outpatient clinic
Kim, Song-Hee
;
Whitt, Ward
;
Cha, Won Chul
- In:
INFORMS journal on computing : JOC
30
(
2018
)
1
,
pp. 181-199
Persistent link: https://www.econbiz.de/10011848229
Saved in:
10
Time-varying robust queueing
Whitt, Ward
;
You, Wei
- In:
Operations research
67
(
2019
)
6
,
pp. 1766-1782
Persistent link: https://www.econbiz.de/10012146931
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