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Strategising customer voice-based quality improvement for logistics service providers
Lee, Tzong-ru; Lin, Jiun-Hung; Lenny Koh, S. C. - In: International journal of value chain management : IJVCM 1 (2006/07) 3, pp. 266-280
Persistent link: https://www.econbiz.de/10003472013
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An examination of the codes of ethics artefacts in top Taiwanese companies
Lee, Tzong-ru; Svensson, Göran; Wood, Greg; Callaghan, … - In: International journal of electronic customer … 3 (2009) 1, pp. 86-101
Persistent link: https://www.econbiz.de/10003850186
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Creation of a step-by-step process in the pre-startup of a micro business
Huang, Dan-Ching; Lee, Tzong-ru; Hilletofth, Per; Kao, … - In: International journal of management & enterprise … 15 (2016) 1, pp. 43-60
Persistent link: https://www.econbiz.de/10011613357
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A framework of firms' business sustainability endeavours with internal and external stakeholders through time across oriental and occidental business contexts
Lee, Tzong-ru; Lin, Ku-Ho; Chen, Chang-Hsiung; … - In: Asia Pacific journal of marketing and logistics 34 (2022) 5, pp. 963-986
Persistent link: https://www.econbiz.de/10013390929
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Business strategies on service quality for expanding Taiwanese restaurant chain overseas : the application of TRIZ theory and ISM
Hsu, Yi-Hsiang; Lee, Tzong-ru; Yeh, Ching-Hua; … - In: International journal of business environment : IJBE 16 (2025) 2, pp. 184-203
Persistent link: https://www.econbiz.de/10015408050