The theory of learned helplessness is presented as a framework for diagnosing problems and planning remedial action in organisations. The elements of a successful change strategy are discussed and attention is focused on interventions designed to disconfirm expectations of on‐contingency...

Presents the theory of learned helplessness as a framework for diagnosing problems and planning remedial action in organizations. Discusses the elements of a successful change strategy and focuses attention on interventions designed to disconfirm expectations of on‐contingency between response...