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The effects of organizational and personal resources on stress, engagement, and job outcomes
Karatepe, Osman M.; Yavas, Ugur; Babakus, Emin; Deitz, … - In: International journal of hospitality management 74 (2018), pp. 147-161
Persistent link: https://www.econbiz.de/10011924635
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Does hope moderate the impact of job burnout on frontline bank employees' in-role and extra-role performances?
Yavas, Ugur; Babakus, Emin; Karatepe, Osman M. - In: The international journal of bank marketing : IJBM 31 (2013) 1, pp. 56-70
Persistent link: https://www.econbiz.de/10009722342
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Relative efficacy of organizational support and personality traits in predicting service recovery and job performances : a study of frontline employees in Turkey
Yavas, Ugur; Karatepe, Osman M.; Babakus, Emin - In: Tourism review : the official journal of the AIEST 65 (2010) 3, pp. 70-83
Persistent link: https://www.econbiz.de/10009237104
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Do customer orientation and job resourcefulness moderate the impact of interrole conflicts on frontline employees' performance?
Yavas, Ugur; Karatepe, Osman M.; Babakus, Emin - In: Tourism and hospitality research : the surrey quarterly … 11 (2011) 2, pp. 148-159
Persistent link: https://www.econbiz.de/10009237610
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Interactive effects of personal and organizational resources on frontline bank employees' job outcomes : the mediating role of person-job fit
Sengupta, Aditi Sarkar; Yavas, Ugur; Babakus, Emin - In: The international journal of bank marketing : IJBM 33 (2015) 7, pp. 884-903
Persistent link: https://www.econbiz.de/10011490746
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Configurations of service quality perceptions: an inter-segment analysis
Yavas, Ugur - In: Journal of international marketing and marketing research 35 (2010) 2, pp. 67-75
Persistent link: https://www.econbiz.de/10003981062
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Attitudinal orientations as inputs for improving images of educational fields
Yavas, Ugur - In: Liiketaloudellinen aikakauskirja 30 (1981) 2, pp. 145-156
Persistent link: https://www.econbiz.de/10003001008
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Transferability of marketing know-how to a developing country
Yavas, Ugur - In: Der Markt : international journal of marketing 21 (1982) 2/3, pp. 69-74
Persistent link: https://www.econbiz.de/10003001024
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The effect of psychological climate on job outcomes : evidence from the airline industry
Karatepe, Osman M. - In: Journal of travel and tourism marketing 33 (2016) 7/9, pp. 1162-1180
Persistent link: https://www.econbiz.de/10011627484
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The effects of psychological capital and work engagement on nurses’ lateness attitude and turnover intentions
Karatepe, Osman M. - In: The journal of management development 36 (2017) 8, pp. 1029-1039
Persistent link: https://www.econbiz.de/10011783239