This paper provides the results of an empirical study on diversity and conflict within teams. In much of the previous literature, conflict is generally view as negative and something to be avoided or immediately resolved. Some studies, however, have examined the benefits of organizational...

The purpose of this article is to encourage research on the aspects of consumer behaviour, particularly as found in groups of consumers. For both researchers and practitioners, consumer knowledge is a critical factor in creating competitive success over time. But there is a gap in the knowledge...