The authors propose that complexity theory holds great promise in improving understanding of guests evaluations of their service experiences. Volume 9 provides answers to the following and additional behavior and evaluation issues. How do general and behavior specific attitudes work together in...

Intends to advance knowledge and sense-making skills in interpreting cultural, organizational, and personal influences relating to tourism and hospitality behaviors. This title looks at how explicit tourism assessments are being conducted and how to go about accomplishing prescribing and...

Perceived risk and novelty-seeking behavior : the case of tourists on low-cost travel in Algarve (Portugal) / Ant(c)Øonia Correia, Adriano Pimp(c)Þao, Geoffrey Crouch -- Mural-based tourism as a strategy for rural community economic development / Rhonda L.P. Koster -- Industrial tourism theory...

The seven executive training exercises in tourism in this e-book form an important step towards developing a library of executive training exercises with solutions in tourism management. While in real-life problems and opportunities do not come with an explicit list of options to select from,...