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Repurchase intention in the Chinese e-marketplace : Roles of interactivity, trust and perceived effectiveness of e-commerce institutional mechanisms

Bao, Haijun; Li, Boying; Shen, Jiaying; Hou, Fangfang - In: Industrial Management & Data Systems 116 (2016) 8, pp. 1759-1778

Purpose Retaining customers is very important for the survival of e-commerce sellers. The purpose of this paper is to investigate the roles of computer-mediated communication (CMC) tools, interactivity, trust and perceived effectiveness of e-commerce institutional mechanisms (PEEIM) in...

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Predicting the antecedents of trust in social commerce : a hybrid structural equation modeling with neural network approach

Leong, Lai-Ying; Hew, Teck-Soon; Ooi, Keng-Boon; Chong, … - In: Journal of business research : JBR 110 (2020), pp. 24-40

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Understanding trust in ms-commerce : the roles of reported experience, linguistic style, profile photo, emotional, and cognitive trust

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Leveraging digital and relational governance mechanisms in developing trusting supply chain relationships : the interplay between blockchain and norm of solidarity

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