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A model of consumer's retail atmosphere perceptions
Rayburn, Steven W.; Voss, Kevin E. - In: Journal of retailing and consumer services 20 (2013) 4, pp. 400-407
Persistent link: https://www.econbiz.de/10009755362
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Service process design and management
Rayburn, Steven W.; Anderson, Sidney T.; Fowler, Kendra - In: The Routledge handbook of service research insights and …, (pp. 227-240). 2020
Persistent link: https://www.econbiz.de/10012238639
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Consumer buying behavior and retailer strategy through a crisis : a futures studies perspective
Anderson, Sidney; Rayburn, Steven W.; Sierra, Jeremy J.; … - In: Journal of marketing theory and practice : JMTP 30 (2022) 4, pp. 457-475
Persistent link: https://www.econbiz.de/10013358802
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Expanding the sales professional's role: a strategic re-orientation?
Flaherty, Karen E.; Pappas, James M. - In: Industrial marketing management : the international … 38 (2009) 7, pp. 806-813
Persistent link: https://www.econbiz.de/10003893193
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Role stressors and retail performance : the role of perceived competitive climate
Arnold, Todd; Flaherty, Karen E.; Voss, Kevin E.; … - In: Journal of retailing 85 (2009) 2, pp. 194-205
Persistent link: https://www.econbiz.de/10003870659