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USA
Consumer behaviour
36
Konsumentenverhalten
35
Emotion
23
United States
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Beziehungsmarketing
19
Relationship marketing
19
Salespeople
15
Verkaufspersonal
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Customer satisfaction
12
Kundenzufriedenheit
11
Advertising
9
Brand management
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Job satisfaction
9
Arbeitszufriedenheit
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Markenführung
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Brand
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Dienstleistungsqualität
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Lieferantenmanagement
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Markenartikel
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Service quality
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Supplier relationship management
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Werbung
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Employee retention
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Health care
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Mitarbeiterbindung
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Selling
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Advertising effects
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Arbeitsverhalten
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Brand image
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Leistungsmotivation
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Markenimage
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Satisfaction
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Social Web
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Social exchange theory
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Social web
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Verkauf
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Work behaviour
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Kemp, Elyria
15
Kopp, Steven W.
6
Briggs, Elten
5
Anaza, Nwamaka A.
3
Borders, Aberdeen Leila
3
Bui, M̃y
2
Kees, Jeremy
2
Kennett-Hensel, Pamela A.
2
Landry, Timothy D.
2
Natesan, Chinna
2
Andonova, Yana
1
Arnold, Todd J.
1
Bennett, Delancy H. S.
1
Burton, Scot
1
Creyer, Elizabeth H.
1
Daugherty, Patricia J.
1
Fuller, Nicole R.
1
Grier, Sonya
1
Harmon-Kizer, Tracy R.
1
Howlett, Elizabeth
1
Kemp, Eramus C.
1
Min, Kyeong Sam
1
Montoya, Detra Y.
1
Porter, McDowell
1
Ricks, Joe M. <Jr.>
1
Rutherford, Brian N.
1
Suter, Tracy A.
1
Syrdal, Holly A.
1
Torres, Ivonne M.
1
Williams, Kim H.
1
Yang, Zhiyong
1
Zhao, Jing
1
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Journal of consumer affairs : official publication of the American Council on Consumer Interests
3
Journal of marketing theory and practice
3
Journal of marketing theory and practice : JMTP
2
Journal of retailing and consumer services
2
The journal of services marketing
2
European journal of marketing : EJM
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
International journal of nonprofit and voluntary sector marketing
1
Journal of advertising : official publication of the American Academy of Advertising
1
Journal of business logistics : JBL
1
Journal of business research : JBR
1
Journal of consumer policy : consumer issues in law, economics and behavioural sciences
1
Journal of public policy & marketing : JPP & M ; an annual publ. of the Division of Research, Graduate School of Business Administration, University of Michigan
1
Managing service quality : MSQ ; an international journal
1
Psychology & marketing
1
The journal of consumer marketing
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ECONIS (ZBW)
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1
Investigating the influence of velocity performance on satisfaction with third party logistics service
Briggs, Elten
;
Landry, Timothy D.
;
Daugherty, Patricia J.
- In:
Industrial marketing management : the international …
39
(
2010
)
4
,
pp. 640-649
Persistent link: https://www.econbiz.de/10003983996
Saved in:
2
Services' influence on minority portrayals in magazine advertising
Briggs, Elten
;
Landry, Timothy D.
;
Torres, Ivonne M.
- In:
The journal of services marketing
24
(
2010
)
2/3
,
pp. 209-218
Persistent link: https://www.econbiz.de/10003990926
Saved in:
3
Shared ethnicity effects on service encounters : a study across three US subcultures
Montoya, Detra Y.
;
Briggs, Elten
- In:
Journal of business research : JBR
66
(
2013
)
3
,
pp. 314-320
Persistent link: https://www.econbiz.de/10009720304
Saved in:
4
How do differing community engagement strategies affect consumer responses to a retailer?
Briggs, Elten
;
Yang, Zhiyong
;
Harmon-Kizer, Tracy R.
; …
- In:
Journal of marketing theory and practice
24
(
2016
)
1
,
pp. 109-127
Persistent link: https://www.econbiz.de/10011450462
Saved in:
5
Engagement with social media content : a qualitative exploration
Syrdal, Holly A.
;
Briggs, Elten
- In:
Journal of marketing theory and practice
26
(
2018
)
1/2
,
pp. 4-22
Persistent link: https://www.econbiz.de/10011884468
Saved in:
6
Encounter-based antecedents of e-customer citizenship behaviors
Anaza, Nwamaka A.
;
Zhao, Jing
- In:
The journal of services marketing
27
(
2013
)
2
,
pp. 130-140
Persistent link: https://www.econbiz.de/10009747186
Saved in:
7
Developing our understanding of patronizing frontline employees
Anaza, Nwamaka A.
;
Rutherford, Brian N.
- In:
Managing service quality : MSQ ; an international journal
22
(
2012
)
4
,
pp. 340-358
Persistent link: https://www.econbiz.de/10009581806
Saved in:
8
Big names and small price tags : an analysis of celebrity endorsement on consumers' perceptions of price, quality, and intent to purchase
Bennett, Delancy H. S.
;
Anaza, Nwamaka A.
;
Andonova, Yana
- In:
Journal of marketing theory and practice : JMTP
30
(
2022
)
2
,
pp. 154-171
Persistent link: https://www.econbiz.de/10013358762
Saved in:
9
Resistance and risk : examining the effects of message cues in encouraging end-of-life planning
Kemp, Elyria
;
Kopp, Steven W.
- In:
Journal of public policy & marketing : JPP & M ; an …
30
(
2011
)
1
,
pp. 100-109
Persistent link: https://www.econbiz.de/10009234735
Saved in:
10
Healthy brands : establishing brand credibility, commitment and connection among consumers
Kemp, Elyria
;
Bui, M̃y
- In:
The journal of consumer marketing
28
(
2011
)
6
,
pp. 429-437
Persistent link: https://www.econbiz.de/10009407564
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