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~subject:"Value creation"
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Customer co‐creation in servic...
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Value creation
Consumer behaviour
57
Innovation
52
Konsumentenverhalten
52
Customer satisfaction
47
Dienstleistungsqualität
45
Service quality
45
Beziehungsmarketing
42
Relationship marketing
42
Dienstleistungssektor
39
Service industry
39
Kundenzufriedenheit
36
Services
34
Service innovation
32
Theorie
32
Theory
32
Dienstleistung
31
Customer integration
25
Kundenintegration
25
Sweden
25
Dienstleistungsinnovation
24
Conjoint analysis
22
Conjoint-Analyse
22
Innovation management
22
Innovationsmanagement
22
Schweden
21
Dienstleistungsmanagement
20
Experiment
20
Market research
20
Marktforschung
20
Service management
20
Quality management
19
Customer experience
15
Customer service
15
Kundenservice
15
Qualitätsmanagement
15
Betriebliche Wertschöpfung
13
Health care
12
New product development
12
Bundling strategy
11
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Gustafsson, Anders
9
Witell, Lars
9
Edvardsson, Bo
4
Kristensson, Per
4
Snyder, Hannah
3
Enquist, Bo
2
Fombelle, Paul
2
Högström, Claes
2
McColl-Kennedy, Janet R.
2
Tronvoll, Bård
2
Anderson, Laurel
1
Andreassen, Tor Wallin
1
Arzt, Alexander
1
Colurcio, Maria
1
Davidsson, Nina
1
Elg, Mattias
1
Gebauer, Heiko
1
Helkkula, Anu
1
Hogan, Suellen J.
1
Jonas, Julia M.
1
Kohtamäki, Marko
1
Koskela-Huotari, Kaisa
1
Kowalkowski, Christian
1
Lamprecht, Claudio
1
Lervik-Olsen, Line
1
Lusch, Robert F.
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Parasuraman, A.
1
Parida, Vinit
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Perks, Helen
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Rönnbäck, Åsa
1
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Journal of business research : JBR
5
Journal of service management
3
Industrial marketing management : the international journal for industrial and high-tech firms
2
Advances in services innovations
1
International journal of quality and service sciences
1
International journal of services technology and management
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Journal of Business Research
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ECONIS (ZBW)
13
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1
Customer co-creation in service innovation : a matter of communication?
Gustafsson, Anders
;
Kristensson, Per
;
Witell, Lars
- In:
Journal of service management
23
(
2012
)
3
,
pp. 311-327
Persistent link: https://www.econbiz.de/10009619172
Saved in:
2
Identifying categories of service innovation : a review and synthesis of the literature
Snyder, Hannah
;
Witell, Lars
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
69
(
2016
)
7
,
pp. 2401-2408
Persistent link: https://www.econbiz.de/10011490968
Saved in:
3
Defining service innovation : a review and synthesis
Witell, Lars
;
Snyder, Hannah
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
69
(
2016
)
8
,
pp. 2863-2872
Persistent link: https://www.econbiz.de/10011507784
Saved in:
4
Degree of service-oriented in the pulp and paper industry
Davidsson, Nina
;
Edvardsson, Bo
;
Gustafsson, Anders
; …
- In:
International journal of services technology and management
11
(
2009
)
1
,
pp. 24-41
Persistent link: https://www.econbiz.de/10003848962
Saved in:
5
Network orchestration for value platform development
Perks, Helen
;
Kowalkowski, Christian
;
Witell, Lars
; …
- In:
Industrial marketing management : the international …
67
(
2017
),
pp. 106-121
Persistent link: https://www.econbiz.de/10011822035
Saved in:
6
Linking service design to value creation and service research
Andreassen, Tor Wallin
;
Kristensson, Per
;
Lervik-Olsen, Line
- In:
Journal of service management
27
(
2016
)
1
,
pp. 21-29
Persistent link: https://www.econbiz.de/10011482091
Saved in:
7
Quality management systems and value creation
Rönnbäck, Åsa
;
Witell, Lars
;
Enquist, Bo
- In:
International journal of quality and service sciences
1
(
2009
)
3
,
pp. 241-254
Persistent link: https://www.econbiz.de/10003917481
Saved in:
8
Innovation in service ecosystems : breaking, making, and maintaining institutionalized rules of resource integration
Koskela-Huotari, Kaisa
;
Edvardsson, Bo
;
Jonas, Julia M.
; …
- In:
Journal of business research : JBR
69
(
2016
)
8
,
pp. 2964-2971
Persistent link: https://www.econbiz.de/10011507869
Saved in:
9
The changing role of the health care customer : review, synthesis and research agenda
McColl-Kennedy, Janet R.
;
Snyder, Hannah
;
Elg, Mattias
; …
- In:
Journal of service management
28
(
2017
)
1
,
pp. 2-33
Persistent link: https://www.econbiz.de/10011654983
Saved in:
10
How to convert digital offerings into revenue enhancement : conceptualizing business model dynamics through explorative case studies
Gebauer, Heiko
;
Arzt, Alexander
;
Kohtamäki, Marko
; …
- In:
Industrial marketing management : the international …
91
(
2020
),
pp. 429-441
Persistent link: https://www.econbiz.de/10012422297
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