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Online customer service and retail type-product congruence

Suryandari, Retno Tanding; Paswan, Audhesh K. - In: Journal of retailing and consumer services 21 (2014) 1, pp. 69-76

Persistent link: https://www.econbiz.de/10010233537

Website interfaces as representamina of organizational behaviour

Baranauskas, M. Cecilia C.; Liu, Kecheng; Chong, Samuel - In: Dynamics and change in organizations : studies in …, (pp. 63-87). 2003

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Content Contributor Management and Network Effects in a UGC Environment

Zhang, Kaifu; Evgeniou, Theodoros; Padmanabhan, V. T.; … - 2014

The success of any User-Generated Content (UGC) website depends crucially on its asset of content contributors. How firms should invest in the acquisition and retention of content contributors represents a novel question that is particularly important for these websites. We develop a vector...

Persistent link: https://www.econbiz.de/10014186732

Content Contributor Management and Network Effects in a UGC Environment

Zhang, Kaifu; Evgeniou, Theodoros; Padmanabhan, V. T. - 2012

The success of any user-generated content website depends crucially on its asset of content contributors. How firms should invest in the acquisition and retention of content contributors represents a novel question that is particularly important for these websites. We develop a vector...

Persistent link: https://www.econbiz.de/10014164812

Impact of website visual design on user experience and website evaluation : the sequential mediating roles of usability and pleasure

Jongmans, Eline; Jeannot, Florence; Liang, Lan; … - In: Journal of marketing management : JMM ; journal of the … 38 (2022) 17/18, pp. 2078-2113

Persistent link: https://www.econbiz.de/10014234289

Examining presence in immersive virtual reality and website interfaces through the cognitive fit and cognitive load theories

Martínez-Molés, Víctor; Pérez-Cabañero, Carmen; … - In: International journal of contemporary hospitality management 36 (2024) 11, pp. 3930-3949

Persistent link: https://www.econbiz.de/10015142103

Location and time do matter : a long tail study of website requests

Kumar, Chetan; Norris, John B.; Sun, Yi - In: Decision support systems : DSS ; the international journal 47 (2009) 4, pp. 500-507

Persistent link: https://www.econbiz.de/10003901689

Consumer trust in the online retail context : exploring the antecedents and consequences

Chen, Jun; Dibb, Sally - In: Psychology & marketing 27 (2010) 4, pp. 323-346

Persistent link: https://www.econbiz.de/10003963753

The influence of high- and low-context communication styles on the design, content, and language of business-to-business web sites

Usunier, Jean-Claude; Roulin, Nicolas - In: Journal of business communication : JBC 47 (2010) 2, pp. 189-227

Persistent link: https://www.econbiz.de/10003970384

Development and testing of an e-commerce web site evaluation model

Joia, Luiz Antonio; Oliveira, Luiz Cláudio Barbosa de - In: E-commerce trends for organizational advancement : new …, (pp. 301-318). 2010

Persistent link: https://www.econbiz.de/10003918218