We use data from the World Values Survey to describe and compare levels of confidence in the civil service in a series of countries, and study determinants of this confidence. Instead of focusing on citizen satisfaction with specific public services in a specific country, we analyze citizens’...

Measuring and comparing the overall performance of countries' public sectors requires agreement on definitions and objectives of government. I argue that such an agreement is about finding a consensus rather about finding better definitions. Measuring government requires a number of leaps of...

We use data from the World Values Survey to describe and compare levels of confidence in the civil service in a series of countries, and study determinants of this confidence. Instead of focusing on citizen satisfaction with specific public services in a specific country, we analyze citizens’...