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~subject:"Work behaviour"
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Work behaviour
Service quality
19
Dienstleistungsqualität
18
Arbeitsverhalten
14
Customer satisfaction
14
Job satisfaction
14
Arbeitszufriedenheit
13
Gastgewerbe
12
Hospitality industry
12
Hospital
11
Krankenhaus
11
Kundenzufriedenheit
11
Service recovery performance
10
Beschwerdemanagement
9
Complaint management
9
Betriebsklima
8
Error management
8
Human Resource Management
8
Organizational behaviour
8
Personalmanagement
8
Relationship marketing
8
Verhalten in Organisationen
8
Work climate
8
Beziehungsmarketing
7
Corporate culture
7
Unternehmenskultur
7
Consumer behaviour
6
Employee retention
6
Human resource management
6
Mitarbeiterbindung
6
Dienstleistungssektor
5
Emotion
5
Führungsstil
5
Gerechtigkeit
5
Hotel industry
5
Hotel, Restaurant, and Institutional Management
5
Hotellerie
5
Justice
5
Knowledge management
5
Konsumentenverhalten
5
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English
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Guchait, Priyanko
12
Do The Khoa
3
Namasivayam, Karthik
3
Wang, Xingyu
3
Zhao, Xinyuan
3
Dawson, Mary
2
Gip, Huy
2
Pasamehmetoglu, Aysin
2
Paşamehmetoğlu, Ayşın
2
Zhou, Xiaoman
2
Abbott, JéAnna Lanza
1
Achyldurdyyeva, Jennet
1
Back, Ki-Joon
1
Cunningham, Christopher J. L.
1
Currie, Richard A.
1
Fernando Garcia, R. L.
1
Guzzo, Renata Fernandes
1
Hua, Nan
1
Hwang, Yoo Hee
1
Lee, Juseob
1
Lei, Puiwa
1
Lei, Puwei
1
Madera, Juan
1
Madera, Juan M.
1
Okumus, Fevzi
1
Paşamehmetoğlu, Aysin
1
Tracey, J. B.
1
Wang, Shuo (Sure)
1
Wen, Xueqi
1
Zhang, Shuaijun
1
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International journal of hospitality management
5
International journal of contemporary hospitality management
4
The service industries journal
2
Journal of service theory and practice : JSTP
1
Service business
1
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ECONIS (ZBW)
14
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1
The influence of leader empowering behaviors and employee psychological empowerment on customer satisfaction
Namasivayam, Karthik
;
Guchait, Priyanko
;
Lei, Puiwa
- In:
International journal of contemporary hospitality management
26
(
2014
)
1
,
pp. 69-84
Persistent link: https://www.econbiz.de/10010249714
Saved in:
2
How mentors inspire affective commitment in newcomers : the roles of servant leadership, psychological capital, and feedback-seeking behavior
Zhou, Xiaoman
;
Zhang, Shuaijun
;
Zhao, Xinyuan
; …
- In:
International journal of hospitality management
118
(
2024
),
pp. 1-9
Persistent link: https://www.econbiz.de/10015069528
Saved in:
3
How do organizational emotion resources enhance Gen Z person-job fit in hotels? : roles of career adaptability and diversity management
Zhou, Xiaoman
;
Wang, Shuo (Sure)
;
Zhao, Xinyuan
; …
-
2025
Persistent link: https://www.econbiz.de/10015375048
Saved in:
4
Perceived supervisor and co-worker support for error management : impact on perceived psychological safety and service recovery performance
Guchait, Priyanko
;
Paşamehmetoğlu, Ayşın
;
Dawson, Mary
- In:
International journal of hospitality management
41
(
2014
),
pp. 28-37
Persistent link: https://www.econbiz.de/10010403128
Saved in:
5
Can error management culture increase work engagement in hotels? : the moderating role of gender
Guchait, Priyanko
;
Zhao, Xinyuan
;
Madera, Juan
;
Hua, Nan
; …
- In:
Service business
12
(
2018
)
4
,
pp. 757-778
Persistent link: https://www.econbiz.de/10011919764
Saved in:
6
Three country study : impact of support on employee attitudes
Guchait, Priyanko
;
Back, Ki-Joon
- In:
The service industries journal
36
(
2016
)
7/8
,
pp. 299-318
Persistent link: https://www.econbiz.de/10011564142
Saved in:
7
The moderating effect of supervisor and coworker support for error management on service recovery performance and helping behaviors
Pasamehmetoglu, Aysin
;
Guchait, Priyanko
;
Tracey, J. B.
; …
- In:
Journal of service theory and practice : JSTP
27
(
2017
)
1
,
pp. 2-22
Persistent link: https://www.econbiz.de/10011601103
Saved in:
8
Psychological diversity climate : justice, racioethnic minority status and job satisfactio
Madera, Juan M.
;
Dawson, Mary
;
Guchait, Priyanko
- In:
International journal of contemporary hospitality management
28
(
2016
)
11
,
pp. 2514-2532
Persistent link: https://www.econbiz.de/10011641556
Saved in:
9
When observers of customer incivility revisit the restaurant : roles of relationship closeness and norms
Hwang, Yoo Hee
;
Wang, Xingyu
;
Guchait, Priyanko
- In:
International journal of contemporary hospitality management
34
(
2022
)
11
,
pp. 4227-4244
Persistent link: https://www.econbiz.de/10013413354
Saved in:
10
For my eyes only : the effect of supervisor nosiness on knowledge sharing behavior among restaurant workers
Currie, Richard A.
;
Achyldurdyyeva, Jennet
;
Guchait, …
- In:
International journal of hospitality management
120
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10015071096
Saved in:
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