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Where are the workers? : leadership-follower fit and behavioral work withdrawal in the logistics supply chain

MacDonald, John R.; Conroy, Samantha; Eckerd, Stephanie; … - In: Journal of business logistics 44 (2023) 3, pp. 387-406

Persistent link: https://www.econbiz.de/10014343152

Emotional labor within teams : outcomes of individual and peer emotional labor on perceived team support, extra-role behaviors, and turnover intentions

Becker, William; Cropanzano, Russell; Van Wagoner, Phoenix - In: Group & organization management : an international journal 43 (2018) 1, pp. 38-71

Persistent link: https://www.econbiz.de/10011857697

Killing me softly : organizational e-mail monitoring expectations' impact on employee and significant other well-being

Becker, William; Belkin, Liuba Y.; Conroy, Samantha A.; … - In: Journal of management 47 (2021) 4, pp. 1024-1052

Persistent link: https://www.econbiz.de/10012485787

Surviving remotely : how job control and loneliness during a forced shift to remote work impacted employee work behaviors and well-being

Becker, William; Belkin, Liuba Y.; Tuskey, Sarah E.; … - In: Human resource management 61 (2022) 4, pp. 449-464

Persistent link: https://www.econbiz.de/10013348560

Chapter 8 Display Rules and Emotional Labor within Work Teams

Becker, William J.; Cropanzano, Russell - In: What have we learned? : ten years on, (pp. 197-223). 2011

Previous research on emotional labor has typically been conducted at the individual level of analysis, despite the fact that many organizations have incorporated work teams into their business model. The use of work teams turns emotional management into a group task on which employees work as a...

Persistent link: https://www.econbiz.de/10015379003