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Can perceptions of an individual's organizational citizenship be influenced via strategic impression management messaging?
Adame, Elissa Arterburn; Bisel, Ryan S. - In: International journal of business communication : IJBC … 56 (2019) 1, pp. 7-30
Persistent link: https://www.econbiz.de/10011978613
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Mitigating burnout through organizational justice : customer support workers' experiences of customer injustice and emotional labor
Kim, Heewon; Leach, Rebecca B. - In: Management communication quarterly : an international … 35 (2021) 4, pp. 497-517
Persistent link: https://www.econbiz.de/10012661959
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Supervisor moral talk contagion and trust-in-supervisor : mitigating the workplace moral mum effect
Zanin, Alaina C.; Bisel, Ryan S.; Adame, Elissa A. - In: Management communication quarterly : an international … 30 (2016) 2, pp. 147-163
Persistent link: https://www.econbiz.de/10011456045
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Sport officiating as aggression work : a positioning analysis of gendered emotion management
Zanin, Alaina C.; Marr, Chandler; Avalos, Brianna L. - In: Management communication quarterly : an international … 38 (2024) 3, pp. 415-445
Persistent link: https://www.econbiz.de/10014584874