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Emotional dissonance in call centre work
Wegge, Jürgen; Dick, Rolf van; Bernstorff, Christiane von - In: Journal of managerial psychology 25 (2010) 6, pp. 596-619
Persistent link: https://www.econbiz.de/10008656207
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Recognizing the benefits of diversity : when and how does diversity increase group performance?
Roberge, Marie-Éléne; Dick, Rolf van - In: Human resource management review 20 (2010) 4, pp. 295-308
Persistent link: https://www.econbiz.de/10008657300
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Personale und organisationale Prädiktoren von Kundenorientierung und Kundenzufriedenheit : eine Untersuchung im therapeutischen Dienstleistungsbereich
Egold, Nikolai Wassil; Dick, Rolf van; Zapf, Dieter - In: Zeitschrift für Personalpsychologie 8 (2009) 4, pp. 180-190
Persistent link: https://www.econbiz.de/10003889509
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The relationship between leaders' group-oriented values and follower identification with and endorsement of leaders : the moderating role of leaders' group membership
Graf, Matthias Michael; Schuh, Sebastian C.; … - In: Journal of business ethics : JOBE 106 (2012) 3, pp. 301-311
Persistent link: https://www.econbiz.de/10009554778
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Multiple shared identities in cross-border M&As
Lupina-Wegener, Anna; Dick, Rolf van - In: Mergers and acquisitions in practice, (pp. 182-198). 2017
Persistent link: https://www.econbiz.de/10011610304