Organizational climate and organizational culture theory and research are reviewed. The article is first framed with definitions of the constructs, and preliminary thoughts on their interrelationships are noted. Organizational climate is briefly defined as the meanings people attach to...

This Handbook is a unique compendium of thinking, research, and practice on organizational climate and culture, integrating scholarship from both fields into one major work. Authors explore these themes in context of contemporary practice with comprehensive case studies of 3M, McDonald's, the...

1. Introduction -- 2. History of organizational climate theory and research -- 3. Organizational climate research : the current state of the field -- 4. Foundations of organizational culture -- 5. The emergence, effectiveness, and change of organizational cultures -- 6. Integrating...

Purpose: Work-related emotional exposure is a fundamental job characteristic in all kinds of service jobs from sales to law enforcement and corrections and from human services (nursing, counseling) to legal services. But formalized job descriptions are surprisingly silent about the emotional...