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Workforce
Consumer behaviour
40
Konsumentenverhalten
40
Arbeitsverhalten
26
Work behaviour
26
Dienstleistungsqualität
21
Service quality
21
Hotel industry
19
Hotellerie
19
Beziehungsmarketing
18
Relationship marketing
18
Arbeitszufriedenheit
17
Job satisfaction
17
Customer satisfaction
16
Kundenzufriedenheit
16
Gastgewerbe
13
Hospitality industry
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China
11
Hospital
11
Krankenhaus
11
Organizational behaviour
11
Tourism
11
Tourismus
11
Verhalten in Organisationen
11
Corporate Social Responsibility
10
Corporate social responsibility
10
Employee retention
10
Mitarbeiterbindung
10
Arbeitskräfte
9
Diversity Management
9
Diversity management
9
Emotion
9
Gastronomie
9
Restaurant industry
9
Innovation adoption
7
Innovationsakzeptanz
7
Tourism employees
7
Tourismusberufe
7
Arbeitspsychologie
6
Austauschtheorie
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9
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Ma, Emily
8
Hsiao, Aaron
3
Wang, Yao-Chin
3
Du, Juan
2
Auld, Chris
1
Auld, Christopher
1
Gatling, Anthony
1
Hu, Bing
1
Kim, Jungsun
1
Li, Dandan
1
Lin, Xinyue
1
Liu, Jing
1
Lloyd, Kathleen
1
Meng, Liang
1
Milliman, John
1
Reid, Sacha
1
Song, Hanqun
1
Wang, Ruixia
1
Xu, Shengtao
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Yang, Huijun
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Zhong, Wei
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International journal of hospitality management
5
International journal of contemporary hospitality management
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of hospitality marketing & management
1
The Cornell hospitality quarterly
1
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ECONIS (ZBW)
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1
Going above and beyond for your own sake? : an integrated model of hotel employees' OCB, workplace thriving, and perceived control
Liu, Jing
;
Ma, Emily
;
Zhong, Wei
;
Hu, Bing
- In:
International journal of hospitality management
128
(
2025
),
pp. 1-12
Persistent link: https://www.econbiz.de/10015376214
Saved in:
2
Organizational ethnic diversity's influence on hotel employees' satisfaction, commitment, and turnover intention : gender's moderating role
Hsiao, Aaron
;
Ma, Emily
;
Lloyd, Kathleen
;
Reid, Sacha
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
1
,
pp. 76-108
Persistent link: https://www.econbiz.de/10012157315
Saved in:
3
Robotic employees vs. human employees : customers' perceived authenticity at casual dining restaurants
Song, Hanqun
;
Wang, Yao-Chin
;
Yang, Huijun
;
Ma, Emily
- In:
International journal of hospitality management
106
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013383282
Saved in:
4
Authentic leadership and engaging employees : a moderated mediation model of leader-member exchange and power distance
Du, Juan
;
Ma, Emily
;
Lin, Xinyue
;
Wang, Yao-Chin
- In:
The Cornell hospitality quarterly
63
(
2022
)
4
,
pp. 479-489
Persistent link: https://www.econbiz.de/10013387223
Saved in:
5
How family motivation affects Chinese hotel employees' extra-role behaviors : a serial mediation model from an instrumental perspective
Meng, Liang
;
Li, Dandan
;
Ma, Emily
;
Du, Juan
- In:
International journal of hospitality management
116
(
2024
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014457800
Saved in:
6
The relationship between workplace spirituality and hospitality supervisors’ work attitudes : a self-determination theory perspective
Gatling, Anthony
;
Kim, Jungsun
;
Milliman, John
- In:
International journal of contemporary hospitality management
28
(
2016
)
3
,
pp. 471-489
Persistent link: https://www.econbiz.de/10011577904
Saved in:
7
Perceived organizational diversity and employee behavior
Hsiao, Aaron
;
Auld, Chris
;
Ma, Emily
- In:
International journal of hospitality management
48
(
2015
),
pp. 102-112
Persistent link: https://www.econbiz.de/10011341597
Saved in:
8
Organizational ethnic diversity and employees' satisfaction with hygiene and motivation factors : a comparative IPA approach
Hsiao, Aaron
;
Ma, Emily
;
Auld, Christopher
- In:
Journal of hospitality marketing & management
26
(
2017
)
2
,
pp. 144-163
Persistent link: https://www.econbiz.de/10011669724
Saved in:
9
Hotel employees' fun climate at work : effects on work-family conflict and employee deep acting through a collectivistic perspective
Xu, Shengtao
;
Wang, Yao-Chin
;
Ma, Emily
;
Wang, Ruixia
- In:
International journal of hospitality management
91
(
2020
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012389401
Saved in:
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