Purpose – The purpose of this paper is to present a successful implementation of a comprehensive workload control (WLC) concept; and to describe the associated implementation process. Design/methodology/approach – Longitudinal action research using a contingency‐based approach to ensure...

Card-based systems can be simple yet effective means of controlling production. But existing solutions, such as Kanban, do not typically apply to the job shops often found in make-to-order companies. In response, a card-based approach to Workload Control known as COBACABANA – COntrol of...