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Connecting with your customers
2006
Persistent link: https://www.econbiz.de/10003292010
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The creation of the sub-discipline of services marketing
Baron, Steve (contributor) - 2010
Persistent link: https://www.econbiz.de/10008664678
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The development of ideas for the marketing of services
Baron, Steve (contributor) - 2010
Persistent link: https://www.econbiz.de/10008664679
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In search of a new logic for marketing : foundation of contemporary theory
Grönroos, Christian - 2007
Persistent link: https://www.econbiz.de/10003377346
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Entwicklung des Einzelhandels in der Metropole Berlin
Ring, Peter (revision) - 1998
Persistent link: https://www.econbiz.de/10013453508
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Transfer pricing guidelines for multinational enterprises and tax administrations
2001
Persistent link: https://www.econbiz.de/10001610657
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The antecedents and consequences of commitment in bank-corporate relationships : evidence from the Chinese banking market
Guo, Xin; Duff, Angus; Hair, Mario - In: Chinese management in the 'harmonious society' : …, (pp. 123-144). 2011
Persistent link: https://www.econbiz.de/10008907264
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Europäische Vorbilder für Kundendienst und Fahrgastrechte in Deutschland : Auswertung empirischer Studien zum Kundendienst europäischer Verkehrsunternehmen
Dienel, Hans-Liudger; Schiefelbusch, Martin; Jansen, Holger - 2008 - Stand: Oktober 2008
Persistent link: https://www.econbiz.de/10003774001
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Developing a global CRM strategy
Shumanov, Michael; Ewing, Michael - 2010
Persistent link: https://www.econbiz.de/10003903325