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Connecting with your customers
2006
Persistent link: https://www.econbiz.de/10003292010
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The creation of the sub-discipline of services marketing
Baron, Steve (contributor) - 2010
Persistent link: https://www.econbiz.de/10008664678
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The development of ideas for the marketing of services
Baron, Steve (contributor) - 2010
Persistent link: https://www.econbiz.de/10008664679
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In search of a new logic for marketing : foundation of contemporary theory
Grönroos, Christian - 2007
Persistent link: https://www.econbiz.de/10003377346
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The antecedents and consequences of commitment in bank-corporate relationships : evidence from the Chinese banking market
Guo, Xin; Duff, Angus; Hair, Mario - In: Chinese management in the 'harmonious society' : …, (pp. 123-144). 2011
Persistent link: https://www.econbiz.de/10008907264
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Developing a global CRM strategy
Shumanov, Michael; Ewing, Michael - 2010
Persistent link: https://www.econbiz.de/10003903325
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CRM practices and resources for the development of customer-focused multinational organizations
Batista, Luciano C. - 2010
Persistent link: https://www.econbiz.de/10003908632
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The foundations of bureaucracy in economic and social thought
Jenkins, William Ieuan (contributor);  … - 2004
Persistent link: https://www.econbiz.de/10002042017
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Managing in the modular age : architectures, networks, and organizations
Garud, Raghu (contributor) - 2003
Persistent link: https://www.econbiz.de/10001679765
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Classics of organization theory
Shafritz, Jay M. (contributor) - 2001 - 5. ed
Persistent link: https://www.econbiz.de/10001496910