"Organization Development: The Process of Leading Organizational Change, FifthEdition offers a comprehensive look at individual, team, and organizational change, covering classic and contemporary organization development techniques. Today's practitioners seek a solid foundation that is...

Ch. 1. Organizations and organizational effectiveness -- Ch. 2. Stakeholders, managers, and ethics -- Ch. 3. Managing in a changing global environment -- Ch. 4. Basic challenges of organizational design -- Ch. 5. Designing organizational structure : authority and control -- Ch. 6. Designing...

Organizational communication : a competency-based approach -- Communication : the key to organizational excellence -- Communication as constitutive of shared realities -- Perspectives for organizational communication -- Communication implications of major organizational theories --...