Purpose – This paper seeks to address the following question: What causes firms to choose brand creation vs brand acquisition for brand portfolio expansion? Design/methodology/approach – A multilevel interdisciplinary conceptual model is developed with nine factors at three levels of...

Negative self-conscious (SC) emotions are important to examine in the field of consumer behavior. These emotions have been identified as drivers of social behavior; each day consumers make decisions and form attitudes and thoughts based on the negative self-conscious emotions they experience....

The DeLone and McLean Model of Information Systems (IS) Success is one of the most cited and commonly-used models in the IS literature. Generally, the model has been used mainly to explain IS success at the individual level of analysis. However, in rare occasions it has been utilized on its...

The theoretical and practical importance of relational exchange is well known. However, customers are often annoyed at companies relationship building attempts. In addition, the literature has three core problems: (1) the relational concept is not well defined; (2) little research has accounted...

The consumer-brand relationship (CBR) has gained interest in recent years, but as currently conceptualized, it is limited to a parasocial relationship where the role of the brand is not acknowledged. In order to better understand the CBR, we have to ask several key questions: (1) What is the...

This study focuses on understanding the role of the retail facilities in post-disaster coping and recovery. A conceptual model integrates Social Cognitive Theory and the Conservation of Resources framework and tests relationships among perceived changes in retail facilities, financial...

This article analyzes marketing strategy concepts as they apply to real estate brokerage firms and reports an empirical investigation of marketing strategies of firms in a local market. Firms followed one of three strategic orientations with respect to revenue generation, depending on the extent...