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An exploratory analysis of soc...
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Consumer behaviour
39
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36
Retail trade
17
Einzelhandel
16
Dienstleistungsqualität
15
Relationship marketing
15
Service quality
15
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Transformative service research
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transformative service research
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research-article
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English
93
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Rosenbaum, Mark S.
87
Rosenbaum, Mark
28
Wong, IpKin Anthony
14
Massiah, Carolyn
11
Contreras Ramirez, Germán
7
Russell-Bennett, Rebekah
7
Edwards, Karen
6
Contreras Ramírez, Germán
5
Fisk, Raymond P.
5
Kuntze, Ronald
5
Seger-Guttmann, Tali
5
Walsh, Gianfranco
5
Wozniak, Richard
5
Giraldo, Mario
4
Johnson, Zachary
4
Ostrom, Amy L.
4
Allan, Jeffrey
3
Friman, Margareta
3
Kim, Kawon Kathy
3
Martin, Drew
3
Montoya, Detra Y.
3
Otalora, Mauricio Losada
3
Ramírez, Germán Contreras
3
Anderson, Laurel
2
Cheng, Mingming
2
Contreras-Ramírez, Germán
2
Corus, Canan
2
El-Manstrly, Dahlia
2
Gallan, Andrew S.
2
Gonzalez-Arcos, Claudia Fernanda
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Kuppelwieser, Volker
2
Labrecque, Lauren I.
2
Losada Otalora, Mauricio
2
Malla, Binayak
2
Mende, Martin
2
Moraru, Ioana
2
Mulder, Mark
2
Naumann, Earl
2
Otterbring, Tobias
2
Paul, Justin
2
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The journal of services marketing
19
Journal of retailing and consumer services
11
The service industries journal
10
Journal of Services Marketing
8
Journal of business research : JBR
8
Journal of Service Management
6
International journal of retail & distribution management
5
Journal of service management
4
Business horizons
3
Managing service quality : MSQ ; an international journal
3
Marketing intelligence & planning
3
British journal of management : BJM
2
Health marketing quarterly
2
International Journal of Culture, Tourism and Hospitality Research
2
International Journal of Retail & Distribution Management
2
Journal of Business Research
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Journal of marketing education : JME
2
Journal of marketing management : MM
2
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
2
Marketing Intelligence & Planning
2
Psychology & marketing
2
The international review of retail, distribution and consumer research
2
The journal of consumer marketing
2
Business Horizons
1
International journal of hospitality management
1
Journal of Consumer Behaviour
1
Journal of Consumer Marketing
1
Journal of Service Theory and Practice
1
Journal of education for business
1
Journal of poverty : innovations on social, political & economic inequalities
1
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
1
Journal of service research : JSR
1
Psychology & Marketing
1
Services marketing quarterly
1
The Routledge handbook of service research insights and ideas
1
Tourism management : research, policies, practice
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ECONIS (ZBW)
68
OLC EcoSci
24
Other ZBW resources
24
RePEc
3
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51
Loyalty programs and a sense of community
Rosenbaum, Mark S.
;
Ostrom, Amy L.
;
Kuntze, Ronald
- In:
The journal of services marketing
19
(
2005
)
4
,
pp. 222-233
Persistent link: https://www.econbiz.de/10007097905
Saved in:
52
The relationship between anomie and unethical retail disposition
Rosenbaum, Mark S.
;
Kuntze, Ronald
- In:
Psychology & marketing
20
(
2003
)
12
,
pp. 1067-1094
Persistent link: https://www.econbiz.de/10006966324
Saved in:
53
Modeling customer equity, SERVQUAL, and ethnocentrism: a Vietnamese case study
Rosenbaum, Mark S.
;
Wong, IpKin Anthony
- In:
Journal of service management
20
(
2009
)
5
,
pp. 544-561
Persistent link: https://www.econbiz.de/10009965848
Saved in:
54
Service Nepotism in the Marketplace
Rosenbaum, Mark S.
;
Walsh, Gianfranco
- In:
British journal of management : BJM
23
(
2012
)
2
,
pp. 241-257
Persistent link: https://www.econbiz.de/10009971160
Saved in:
55
Wearing community: why customers purchase a service firm's logo products
Rosenbaum, Mark S.
;
Martin, Drew
- In:
The journal of services marketing
26
(
2012
)
5
,
pp. 310-322
Persistent link: https://www.econbiz.de/10009998314
Saved in:
56
Beyond hardcore gambling : understanding why mainland Chinese visit casinos in Macau
Wong, IpKin Anthony
;
Rosenbaum, Mark S.
- In:
Journal of hospitality & tourism research : JHTR ; the …
36
(
2012
)
1
,
pp. 32-51
Persistent link: https://www.econbiz.de/10009880475
Saved in:
57
Value equity in event planning: a case study of Macau
Rosenbaum, Mark S.
;
Wong, IpKin Anthony
- In:
Marketing intelligence & planning
28
(
2010
)
4
,
pp. 403-418
Persistent link: https://www.econbiz.de/10008431732
Saved in:
58
Restorative servicescapes: restoring directed attention in third places
Rosenbaum, Mark S.
- In:
Journal of service management
20
(
2009
)
2
,
pp. 173-191
Persistent link: https://www.econbiz.de/10008374537
Saved in:
59
Meet the cyberscape
Rosenbaum, Mark S.
- In:
Marketing intelligence & planning
23
(
2005
)
6-7
,
pp. 636-647
Persistent link: https://www.econbiz.de/10006956491
Saved in:
60
Value equity in event planning : a case study of Macau
Rosenbaum, Mark S.
;
Wong, IpKin Anthony
- In:
Marketing intelligence & planning
28
(
2010
)
4
,
pp. 403-417
Persistent link: https://www.econbiz.de/10008652225
Saved in:
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