Vor zehn Jahren haben erste Unternehmen damit begonnen, ihre Käuferschaft nach dem „Pay-what-you-want“-Prinzip entscheiden zu lassen, wieviel sie für eine in Anspruch genommene Leistung zahlen will. Parallel dazu hat die Verhaltensökonomik in Laborexperimenten oder Feldversuchen...

Big Data collected by customer-facing organisations - such as smartphone logs, store loyalty card transactions, smart travel tickets, social media posts, or smart energy meter readings - account for most of the data collected about citizens today. As a result, they are transforming the practice...

Social and individual awareness of aspects related to sustainability has given rise to the appearance of a new style of consumption that is more conscious and focused on the quality and quality of products beyond quantity. In addition, there is a growing trend towards the demand for goods linked...