This article presents an ethnographic study of control and resistance in a small professional service firm in the port transport industry. Attention is drawn to the importance of informal interaction between the owner-managers and their employees at a site beyond the organisational boundary,...

The rise of modern corporations has been accompanied by an expansion of salaried executives who have replaced owner-managers. With this expansion, the new class of managers/executives came to regard themselves as stewards of large and complex corporations, and not principally or exclusively as...

Although previous studies of human resourcemanagement (HRM) techniques have focused on large companies, HRM ideas andpractices may be used to help smaller companies achieve competitiveadvantage.Case studies of four United Kingdom companies employing fewerthan fifty people are used to illustrate...