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The effect of interpersonal influence within virtual communities
Munoz, Caroline - 2003
Persistent link: https://www.econbiz.de/10002654965
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Handbook of customs procedure at Shanghai
China / Hai guan zong shui wu si shu - 1926 - 2d ed., rev
Persistent link: https://www.econbiz.de/10002658827
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Successful retail salesmanship : helping customers buy
Robinson, O. Preston; Robinson, Christine H. - 1942
Persistent link: https://www.econbiz.de/10001932278
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Customers' perspectives of involvement in new product development
Brockhoff, Klaus - In: International journal of technology management : IJTM 26 (2003) 5/6, pp. 464-481
Persistent link: https://www.econbiz.de/10001932850
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Relationship-specific antecedents of customer involvement in new product development
Ritter, Thomas; Walter, Achim - In: International journal of technology management : IJTM 26 (2003) 5/6, pp. 482-501
Persistent link: https://www.econbiz.de/10001932864
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Trust, involvement profile and customer retention : modelling, effects and implications
Teichert, Thorsten; Rost, Katja - In: International journal of technology management : IJTM 26 (2003) 5/6, pp. 621-639
Persistent link: https://www.econbiz.de/10001932946
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A study of banker-customer interactions and behavioural loyalty in retail banking
Howcroft, Barry; Hamilton, Robert; Hewer, Paul - In: Aktuelle Entwicklungen im Finanzdienstleistungsbereich …, (pp. 137-152). 2004
Persistent link: https://www.econbiz.de/10002033642
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Kundenrückgewinnung durch Direktmarketing : das Beispiel des Versandhandels
Rutsatz, Uwe - 2004 - 1. Aufl.
Persistent link: https://www.econbiz.de/10001876077