Introduction -- Case studies -- Efficient integration of shipping into intra-regional supply chains / Anastasia Christodoulou, Zeeshan Raza and Johan Woxenius -- Overcrowding in a hospital emergency department : a supply chain management referral pathway to reduce overcrowding / Ingrid Hunt and...

"Operations and supply chain management (OSCM) is a key element in the improvement in productivity in business around the world. Establishing a competitive advantage through operations requires an understanding of how the operations and supply chain functions con-tribute to productivity growth....