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The impact of CSR reputation and customer loyalty : the intervening influence of perceived service quality and trust

Menges, William Suley; He, Yuanqiong - 2019

Persistent link: https://www.econbiz.de/10012145453

Preference for assistance from service robots or human staff : the impact of social exclusion experience

He, Yuanqiong; Yang, Liu; Tang, Yangyi - 2025

Persistent link: https://www.econbiz.de/10015357624

Effects of perceived brand localness and perceived brand globalness on consumer behavioral intentions in emerging markets

Safeer, Asif Ali; Abrar, Muhammad; Liu, Hancheng; He, … - In: Management decision 60 (2022) 9, pp. 2482-2502

Persistent link: https://www.econbiz.de/10013350505

Innovation in an authoritarian society : China during the pandemic crisis

Xiong, Jie; Yan, Jie; Fu, Kun; Wang, Ke; He, Yuanqiong - In: The journal of business strategy 43 (2022) 2, pp. 79-86

Persistent link: https://www.econbiz.de/10013392201

Exploring consumer-robot interaction in the hospitality sector : unpacking the reasons for adoption (or resistance) to artificial intelligence

Rasheed, Hafiz Muhammad Wasif; He, Yuanqiong; Usman … - In: Technological forecasting & social change : an … 192 (2023), pp. 1-8

Persistent link: https://www.econbiz.de/10014441950

Effects of complementors' perceived coopetition on fostering innovation : evidence from Chinese software platforms

He, Yuanqiong; Hu, Mengyuan; Lin, Yong - In: Industrial marketing management : the international … 117 (2024), pp. 66-78

Persistent link: https://www.econbiz.de/10014530202

Impact of perceived brand authenticity on consumer behavior : an evidence from generation Y in Asian perspective

Safeer, Asif Ali; He, Yuanqiong; Lin, Yuanyuan; Abrar, … - In: International journal of emerging markets 18 (2023) 3, pp. 685-704

Persistent link: https://www.econbiz.de/10014333517

My phone, my zone : restaurant consumers’ territorial responses to unsolicited recommendation on their smartphones

Tang, Yangyi; Yang, Liu; He, Yuanqiong - In: International journal of hospitality management 101 (2022), pp. 1-10

Persistent link: https://www.econbiz.de/10013271305

How human-chatbot interaction impairs charitable giving : the role of moral judgment

Zhou, Yuanyuan; Fei, Zhuoying; He, Yuanqiong; Yang, Zhilin - In: Journal of business ethics : JBE 178 (2022) 3, pp. 849-865

Interactions between human beings and chatbots are gradually becoming part of our everyday social lives. It is still unclear how human-chatbot interactions (HCIs), compared to human-human interactions (HHIs), influence individual morality. Building on the dual-process theory of moral judgment, a...

Persistent link: https://www.econbiz.de/10013271549

Impacts of planned quality change in physical workplace on employees' behaviour : a quasi-experiment

Ng, Stephen C. H.; Lau, Victor P. L.; He, Yuanqiong - In: Total quality management & business excellence 33 (2022) 6, pp. 700-725

Persistent link: https://www.econbiz.de/10013166912