There is virtually a consensus that, to remain competitive, firms must continuously develop and adapt their business models. However, relatively little is known about how managers can go about achieving this transformation, and how, and to what extent, different types of business models should...

The increasing governmental spending and simultaneously declining income of municipality are one of the most significant challenges of the 21th century. The introduction of the Internet and innovative information and communication tools in the last few decades have led to a cost saving and...