Purpose – The purpose of this case study is to illustrate the global risks facing an award-winning company known for best practices in sustainability and HRM that, nevertheless, is challenged by a contentious land dispute with indigenous communities and numerous stakeholders....

The continuous introduction of advanced business practices in small-/medium-size enterprises (SMEs) is becoming essential in developing sustainable supply chains. This paper reports on a new and innovative advisory methodology and tools which support the introduction of Concurrent Engineering...

The aim of this paper is to analyse the best practices of a sample of manufacturing companies that have achieved lasting best performance in terms of solvency, growth and profitability. The paper analyses the correlation between size and qualitative-relational growth. Through cluster analysis,...

In this paper, an integrated performance measurement model is developed, considering both productivity and quality dimensions together in one platform. The ranking of the units for the identified quality dimensions is found by the application of analytic hierarchy process (AHP). By using the...

Over 90 percent of companies are estimated to use IT Service Management (ITSM) frameworks, yet there is little research on their benefits to the Information Technology (IT) department and the business units. An international survey of 491 firms was conducted to assess the benefits of the IT...

The main aim of this research is to help post-disaster managers to find most rational solutions by using advanced knowledge and developed Model. Post-disaster management is shared, purposeful activities based upon the development of common understandings and interpretations of means and ends....

Data envelopment analysis (DEA) is a tool for measuring the relative efficiency of decision-making units (DMUs) that perform similar tasks. One of the uses of the DEA is the establishment of benchmarks for inefficient DMUs. These benchmarks play the role of target for inefficient DMUs. However,...

This paper analyses the performance of Italian airports. We construct and estimate a data envelopment analysis, under Charnes, Cooper and Rhodes (CCR), Banker, Charnes and Cooper (BCC) and superefficiency models, in order to obtain efficiency scores for 14 airports for the period 2009-2011. In...

This article provides a summary of the concept chosen and the efforts undertaken so far in order to establish a viable and reliable system of Croatian commercial diplomacy serving well and going hand in hand with the needs of Croatian exporters and foreign investors in Croatia. In the...

Projects financed by the European Union generate effects on organizations that implement them, on stakeholders and on the regions in which they are implemented. Through these projects the development of regions and the achievement of the European objectives, is wanted. These projects have...