Similar Search Results

Assessment of service quality and benchmark performance in 3C wholesalers: forecasting satisfaction in computers, communication and consumer electronics industries

Chen, Lisa Y.; Mujtaba, Bahaudin G. - In: International Journal of Business Forecasting and … 1 (2009) 2, pp. 153-163

Customer-driven orientation for continuous improvement is an essential element embedded in the service industry. Sales representatives stress the unique qualities of their products or services to emulate and improve upon existing and potential competitors resulted in making their customers...

Persistent link: https://www.econbiz.de/10009359989

Business Ethics Perceptions of Public and Private Sector Iranians

Mujtaba, Bahaudin G.; Tajaddini, Reza; Chen, Lisa Y. - In: Journal of business ethics : JOBE 104 (2011) 3, pp. 433-448

Persistent link: https://www.econbiz.de/10009797913

Utilising computer-based scenarios to explore idealism and relativism influences on perceptions of ethics and social responsibilities and ethical decision making

Chen, Lisa Y.; Mujtaba, Bahaudin G.; Heron, Thomas W. - In: International journal of business governance & ethics : … 6 (2011) 4, pp. 359-384

Persistent link: https://www.econbiz.de/10009867104

Utilising computer-based scenarios to explore idealism and relativism influences on perceptions of ethics and social responsibilities and ethical decision making

Chen, Lisa Y.; Mujtaba, Bahaudin G.; Heron, Thomas W. - In: International journal of business governance & ethics : … 6 (2011) 4, pp. 359-384

Persistent link: https://www.econbiz.de/10009488441

Business ethics perceptions of public and private sector Iranians

Mujtaba, Bahaudin G.; Tajaddini, Reza; Chen, Lisa Y. - In: Journal of business ethics : JOBE 104 (2011) 3, pp. 433-447

Persistent link: https://www.econbiz.de/10009412092

Antecedents of customer satisfaction and purchase intention with mobile shopping system use

Chen, Lisa Y. - In: International journal of services and operations management 15 (2013) 3, pp. 259-274

Persistent link: https://www.econbiz.de/10010184350

A knowledge marketing model : determinants of organisational resource-based capabilities on e-retail performance

Chen, Lisa Y. - In: International journal of business information systems : … 9 (2012) 1, pp. 89-107

Persistent link: https://www.econbiz.de/10009869868

A knowledge marketing model : determinants of organisational resource-based capabilities on e-retail performance

Chen, Lisa Y. - In: International journal of business information systems : … 9 (2012) 1, pp. 89-107

Persistent link: https://www.econbiz.de/10009487842

Determinants of m-shopping quality on customer satisfaction and purchase intentions : the IS success model perspective

Chen, Lisa Y. - In: World review of entrepreneurship, management and … 9 (2013) 4, pp. 543-558

Persistent link: https://www.econbiz.de/10010230098

Antecedents of customer satisfaction and purchase intention with mobile shopping system use

Chen, Lisa Y. - In: International journal of services and operations management 15 (2013) 3, pp. 259-274

Persistent link: https://www.econbiz.de/10010127947