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To earn is not enough : a means-end analysis to uncover peer-providers' participation motives in peer-to-peer carsharing

Wilhelms, Mark-Philipp; Henkel, Sven; Falk, Tomas - In: Technological forecasting & social change : an … 125 (2017), pp. 38-47

Persistent link: https://www.econbiz.de/10011899468

Buying to share : how prosumption promotes purchases in peer-to-peer asset sharing

Klein, Jan F.; Merfeld, Katrin; Wilhelms, Mark-Philipp; … - In: Journal of business research : JBR 143 (2022), pp. 171-183

Persistent link: https://www.econbiz.de/10013194519

Servicequalität im Internet : Messung und Kundenbindungseffekte am Beispiel des Internet-Banking

Bauer, Hans H.; Falk, Tomas; Hammerschmidt, Maik - 2003

Persistent link: https://www.econbiz.de/10001790196

Yours, mine, and ours : a user-centric analysis of opportunities and challenges in peer-to-peer asset sharing

Wilhelms, Mark-Philipp; Merfeld, Katrin; Henkel, Sven - In: Business horizons 60 (2017) 6, pp. 771-781

Persistent link: https://www.econbiz.de/10011771758

Carsharing with shared autonomous vehicles : uncovering drivers, barriers and future developments : a four-stage Delphi study

Merfeld, Katrin; Wilhelms, Mark-Philipp; Henkel, Sven; … - In: Technological forecasting & social change : an … 144 (2019), pp. 66-81

Persistent link: https://www.econbiz.de/10012133880

Dienstleistungsqualität im Online-Versandhandel

Bauer, Hans H.; Falk, Tomas; Maier, Christoph - In: Strategien und Trends im Handelsmanagement : …, (pp. 361-382). 2004

Persistent link: https://www.econbiz.de/10002381679

The service quality-satisfaction link revisited : exploring asymmetries and dynamics

Falk, Tomas; Hammerschmidt, Maik; Schepers, Jeroen J. L. - In: Journal of the Academy of Marketing Science 38 (2010) 3, pp. 288-302

Persistent link: https://www.econbiz.de/10003986335

Management von Kundenzufriedenheit in der Hotelbranche

Bauer, Hans H.; Keller, Thomas; Falk, Tomas - In: Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen, (pp. 523-545). 2012

Persistent link: https://www.econbiz.de/10009316685

Principles and principals : do customer stewardship and agency control compete or complement when shaping frontline employee behavior?

Scheper, Jeroen; Falk, Tomas; Ruyter, Ko de; Jong, Ad de; … - In: Journal of marketing 76 (2012) 6, pp. 1-20

Persistent link: https://www.econbiz.de/10009670272

Land allocation in subsistence economies and intra-familial time-use decisions

Azebaze, Nadege Miclanche; Falk, Tomas; Korn, Evelyn - 2014

Classical household theory predicts that adolescents facing a developed labour market should invest in formal education. In contrast, it is obvious that adolescents in subsistence economies should choose learning-by-doing approaches to working on the family farm. However, it is unclear what...

Persistent link: https://www.econbiz.de/10010409968