Similar Search Results

Six Sigma for students : a problem-solving methodology

Pakdil, Fatma - 2020

Persistent link: https://www.econbiz.de/10012263668

Expectations and perceptions in airline services: An analysis using weighted SERVQUAL scores

Pakdil, Fatma; Aydın, Özlem - In: Journal of Air Transport Management 13 (2007) 4, pp. 229-237

This study measures airline service quality based on data collected at a Turkish airline using SERVQUAL scores weighted by loadings derived from factor analysis. The results demonstrated that â€œresponsivenessâ€ dimension is the most important, while â€œavailabilityâ€ is the least...

Persistent link: https://www.econbiz.de/10011162878

Expectations and perceptions in airline services : an analysis using weighted SERVQUAL scores

Pakdil, Fatma; Aydun, Özlem - In: Journal of air transport management 13 (2007) 4, pp. 229-237

Persistent link: https://www.econbiz.de/10003485434

Applications of data envelopment analysis in acute care hospitals : a systematic literature review : 1984-2022

Pai, Dinesh Ramdas; Pakdil, Fatma; Azadeh-Fard, Nasibeh - In: Health care management science : a new journal serving … 27 (2024) 2, pp. 284-312

Persistent link: https://www.econbiz.de/10015079858

A systematic approach to reduce human and system-related errors causing customer dissatisfaction in a production environment

Pakdil, Fatma; Özkök, Onur; Dengiz, Berna; Kara, Imdat; … - In: Total quality management & business excellence 20 (2009) 1/2, pp. 129-137

Persistent link: https://www.econbiz.de/10003859012

Criteria for a lean organisation : development of a lean assessment tool

Pakdil, Fatma; Leonard, Karen Moustafa - In: International journal of production research 52 (2014) 15, pp. 4587-4607

Persistent link: https://www.econbiz.de/10010401373

Implementing and sustaining lean processes : the dilemma of societal culture effects

Pakdil, Fatma; Leonard, Karen Moustafa - In: International journal of production research 55 (2017) 3/4, pp. 700-717

Persistent link: https://www.econbiz.de/10011612595

Examining media effectiveness across cultures and national borders : a review and multilevel framework

Leonard, Karen Moustafa; Van Scotter, James R.; Pakdil, … - In: International journal of cross cultural management : CCM 11 (2011) 1, pp. 83-103

Persistent link: https://www.econbiz.de/10009157726

A quality function depolyment application using qualitative and quantitative analysis in after sales services

Pakdil, Fatma; Işın, Feride Bahar; Genç, Hande - In: Total quality management & business excellence 23 (2012) 12, pp. 1397-1411

Persistent link: https://www.econbiz.de/10009687472

Six Sigma for Students : A Problem-Solving Methodology

Pakdil, Fatma - 2020 - 1st ed. 2020.

I Organization of Six Sigma -- 1. Overview of Quality and Six Sigma -- 2. Organization for Six Sigma -- 3. Cultural Considerations for Effective Six Sigma Teams -- II Six Sigma Process: DMAIC -- 4. Define Phase: D Is for Define -- 5. Measure Phase: M Is for Measure -- 6. Measurement System...

Persistent link: https://www.econbiz.de/10012399987