"The world has continued to churn in very challenging ways since the publishing of the fourth edition of this text. Increasing international tensions, wars in the Ukraine, Sudan, and elsewhere, uneven and shifting global patterns of growth in the aftermath of COVID shutdowns, inflationary...

Organizational change in our complex world -- Change frameworks for organizational diagnosis? How to change -- Change frameworks for organizational diagnosis? What to change -- Understanding and building the need for change -- Organizational structures and systems and change -- The emergent or...

In this exploratory article we argue that changes in society, the nature of work and of the employment relationship have changed the nature of careers and consequently require a re‐conceptualization of the nature of career development. The traditional functional models of human resource...

Perhaps the single most powerful competitive edge any company can have over the next decade is – providing superlative service. As technology progresses at a rapid pace and the benefits of any organization or product bear remarkable similarity to a competitor′s, the one sustainable,...