Restaurant service quality assessment has generally focused on the dining service. However, restaurant service begins with waiting for the meal. When service failure occurs due to a long waiting time, restaurant managers should adopt appropriate service recovery measures to retain consumers and...

Gaomei Wetland is not only the biggest grassy coastal wetland, but also a wild‐animal protecting area, located on the west‐central coast of Taiwan.Wetlands are considered as one of the most important natural resource, which offer a lot of benefits for human and other creatures. However, it...

Gaomei Wetland is not only the biggest grassy coastal wetland, but also a wild‐animal protecting area, located on the west‐central coast of Taiwan.Wetlands are considered as one of the most important natural resource, which offer a lot of benefits for human and other creatures. However, it...

This study develops a modified two-stage DEA model based on the model of Chen and Zhu (2004) to evaluate China's agricultural efficiency and repaired efficiency (for stricken cultivated land) in a single DEA implementation. The government expenditures and the difference of various cultivated...

This study adopts the data envelopment analysis (DEA), including the Banker, Charnes, and Cooper and system DEA estimation, to investigate the operating efficiency of Taiwanese Hotels under different efficient frontier systems. The results are summarised as follows: (1) the efficiency of...