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Consumer entitlement inventory: A scale extension and application to the Vietnamese retail context

In: Organizations and Markets in Emerging Economies 12 (2021) 2, pp. 478-502

The consumer entitlement (CE) construct is a key variable in the exchange process in retail environments. The original Consumer Entitlement Inventory (CEI) was developed and applied within Western cultural boundaries. The main contribution of this study is the extension of the original CEI to...

Persistent link: https://www.econbiz.de/10015401632

The association between relationship marketing investments and customer gratitude in the Vietnam retail sector : an S-O-R approach

Van Si Nguyen; Vo Minh - In: International journal of business and emerging markets … 16 (2024) 4, pp. 501-525

Persistent link: https://www.econbiz.de/10015075350

Vietnam's extraordinary performance in the PISA assessment : a cultural explanation of an education paradox

Asadullah, Mohammad Niaz; Perera, Liyanage Devangi H.; … - In: Journal of policy modeling : JPMOD ; a social science … 42 (2020) 5, pp. 913-932

Persistent link: https://www.econbiz.de/10012499452

Vietnam's extraordinary performance in the PISA assessment : a cultural explanation of an education paradox

Asadullah, Mohammad Niaz; Perera, Liyanage Devangi H.; … - 2020

This paper examines the nature and drivers of Vietnam's paradoxical performance in the Program for International … a centralized education system. We first document 'Vietnam advantage' in a wide-range of supply and demand …'t explain away Vietnam's positive deviance in PISA when compared to other participating developing and developed countries. We …

Persistent link: https://www.econbiz.de/10012193939

Measurement of modern and traditional self-concepts in Asian transitional economies

Nguyen Thi Tuyet Mai; Smith, Kirk; Cao, Johnson R. - In: Journal of Asia Pacific business 10 (2009) 3, pp. 201-220

Persistent link: https://www.econbiz.de/10003896396

Dimensions of luxury hospitality service personal values in confucian culture : scale development and validation

Nguyen Thi Cam Le; Vo Thi Quy - In: Journal of international consumer marketing 33 (2021) 3, pp. 303-318

Persistent link: https://www.econbiz.de/10012515191

Personal values of luxury services consumption : a confucian culture perspective

Nguyen Thi Cam Le; Vo Thi Quy - In: Journal of international consumer marketing 32 (2020) 4, pp. 300-312

Persistent link: https://www.econbiz.de/10012259391

The behavioral consequences of regret, anger, and frustration in service settings

Le, Angelina Nhat Hanh; Ho Xuan Huong - In: Journal of global marketing 33 (2020) 2, pp. 84-102

Persistent link: https://www.econbiz.de/10012260070

Confucian culture, moral reminder, and soft corruption

Jiang, Shuguang; Qian, Wei - In: Journal of behavioral and experimental economics 98 (2022), pp. 1-12

Persistent link: https://www.econbiz.de/10013399656

Roles of environmental concern and social motivation in promoting bringing shopping bags : an empirical study in Vietnam

Tuan Anh Truong; Huong-Giang Pham; Nguyen Thi Khanh Chi; … - In: International journal of process management and … 16 (2024) 2, pp. 262-280

Persistent link: https://www.econbiz.de/10015064509