Rowley, Jennifer - In: Marketing Intelligence & Planning 22 (2004) 1, pp. 24-41
creating mutual value. The Internet as a marketing channel is interactive, accessible, ubiquitous, and integrates marketing … communication with commercial transactions and service delivery. As a channel, the Internet both sends content to an audience, and … mutual value can be created. By drawing a broad picture of marketing communication in an Internet world, this article seeks …