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Moving hospitals toward e‐learning adoption: an empirical investigation

Hung, Shin‐Yuan; Chen, Charlie C.; Lee, Wan‐Ju - In: Journal of Organizational Change Management 22 (2009) 3, pp. 239-256

quality of medical care. Hospitals have traditionally used face‐to‐face modality to train staff but they are beginning to … paper is to investigate factors leading to e‐learning adoption in hospitals. Design/methodology/approach – A framework of … test the proposed framework. The samples consist of senior executives and managers in hospitals. Findings – It is found …

Persistent link: https://www.econbiz.de/10014891159

Total quality management as a paradigm of business success

Luburić, Radoica - In: Journal of central banking theory and practice 3 (2014) 1, pp. 59-80

Persistent link: https://www.econbiz.de/10010341109

Integration of Lean Six‐Sigma with ISO 9001:2008 standard

Karthi, S.; Devadasan, S.R.; Murugesh, R. - In: International Journal of Lean Six Sigma 2 (2011) 4, pp. 309-331

Purpose – The purpose of this paper is to present a framework for integrating Lean Six Sigma DMAIC methodology and belt based training infrastructure with ISO 9001:2008 standard based Quality Management System. Design/methodology/approach – A new model called L6QMS 2008 has been developed...

Persistent link: https://www.econbiz.de/10014782537

Applying the ISO 90001 process approach and service blueprint to hospital management systems

Chen, Hsiang Ru; Cheng, Bor-wen - In: The TQM journal : the international review of … 24 (2012) 5, pp. 418-432

Persistent link: https://www.econbiz.de/10009620515

Health care industry, customer orientation and organizational innovation : A survey of Chinese hospital professionals

Tsai, Yafang - In: Chinese Management Studies 7 (2013) 2, pp. 215-229

research data. Research subjects were presidents and high‐level managers at 491 hospitals, at the level of district hospital or … above, in Taiwan. Questionnaires were distributed and 104 valid questionnaires were retrieved, resulting in a response rate … Taiwanese hospitals as the research target for the study of non‐profit organizations, and offers an in‐depth discussion. …

Persistent link: https://www.econbiz.de/10014698140

Healthcare capacity measurement

Bamford, David; Chatziaslan, Elizabeth - In: International Journal of Productivity and Performance … 58 (2009) 8, pp. 748-766

Purpose – The purpose of this paper is to present findings from an action research intervention in the outpatient department of a National Health Service (NHS) Hospital. It investigates the perceived and actual problems of measuring capacity at a UK hospital. Design/methodology/approach – An...

Persistent link: https://www.econbiz.de/10014796650