This paper explores the nature of the relationship between Head Office and stores in a large British supermarket chain. It focuses on the role played by a range of technological tools available for managing the stock and connecting different parts of the productive system and the implications...

Closing the productivity gap with other nations has become a mantra of public policy in the UK. Promoting participation in learning and training is seen as the principal means of narrowing the gap. While tracking episodes of training is relatively easy, it is not clear what is learnt, by whom...