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Two Perspectives - A company that acknowledges customers' buying power by treating them with respect or a company that keeps customers at arm's length by discouraging their attempt...
Berman, Eileen L. - In: Industrial management : the magazine for better … 46 (2004) 5, pp. 6-7
Persistent link: https://www.econbiz.de/10006242709
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Work with What You Have - For some people, even a little stress is too much; for others, stress drives their enthusiasm and productivity. When you find yourself getting stressed ou...
Berman, Eileen L. - In: Industrial management : the magazine for better … 44 (2002) 6, pp. 6-7
Persistent link: https://www.econbiz.de/10006260334
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Personnel Perspectives: Trust is the Key - The relationship between management and staff is the foundation for productivity. If trust is lacking in either direction, don't expect h...
Berman, Eileen L. - In: Industrial management : the magazine for better … 44 (2002) 4, pp. 6-7
Persistent link: https://www.econbiz.de/10006264009
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Personnel Perspectives: Customer Service is Not a Luxury - When it comes to delivering good service to customers, companies are at the mercy of every single employee. Make sure you...
Berman, Eileen L. - In: Industrial management : the magazine for better … 44 (2002) 3, pp. 6-7
Persistent link: https://www.econbiz.de/10006265344
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Personnel Perspectives: When the Going Gets Tough, the Tough Get Going - Don't stand around the water cooler and gripe about the company -- Make it your business to get involved an...
Berman, Eileen L. - In: Industrial management : the magazine for better … 44 (2002) 2, pp. 6-7
Persistent link: https://www.econbiz.de/10006267236
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Personnel Perspectives: Management Methods
Berman, Eileen L. - In: Industrial management : the magazine for better … 44 (2002) 1, pp. 6-7
Persistent link: https://www.econbiz.de/10006268242
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Downsizing: Strategies for Survival
Berman, Eileen L. - In: Industrial management : the magazine for better … 40 (1998) 2, pp. 4-7
Persistent link: https://www.econbiz.de/10006307204
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Speaking of Goals - Many of us put up psychological and emotional barriers that prevent us from enjoying a feeling of well being. If you are worried about losing your job, don't si...
Berman, Eileen L. - In: Industrial management : the magazine for better … 48 (2006) 1, pp. 6-7
Persistent link: https://www.econbiz.de/10006228501
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Whose Responsibility Is It? Feelings of helplessness besiege people who are unable to have their needs met. Therefore, it behooves employees to be of assistance -- Whether that mea...
Berman, Eileen L. - In: Industrial management : the magazine for better … 47 (2005) 6, pp. 6-7
Persistent link: https://www.econbiz.de/10006230998
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Courage and Confidence - It takes guts to be the leader. But if you've never been in a leadership position, how do you know if you have what it takes to be in charge? One way to bu...
Berman, Eileen L. - In: Industrial management : the magazine for better … 47 (2005) 5, pp. 6-7
Persistent link: https://www.econbiz.de/10006233132