Technological innovation sometimes requires industry incumbents to shift to a completely new core technology. In order to successfully navigate a technological transition, firms often face the ambidextrous challenge of "exploiting" existing complementary assets in order to support the new...

This Element synthesizes the current state of research on organizational learning from performance feedback and develops a new perspective that deals with the influence of multiple goals. In keeping with the centrality of motives in Cyert & March's influential model, this new perspective rests...